Return and Replacement Policy
What is the general return policy on Gymok?
- All products purchased from gymok.in, except nutrition product, boxers and nightwear shorts, are applicable for return. Customers can return their order within 7 days of the order delivery.
- All returns must be in unused condition with all original tags and packaging intact.
- The product amount will be credited back to his/her gymok.in wallet, once we have received the products and quality check is done.
- To schedule a return, please email us on firstname.lastname@example.org , In Email Subject write Order Id & Mobile No. & In Description write Reason for Return. After that our Customer Care Executives check your return is eligible within the 7 Days from Delivery Date . You’ll get the reply within 24-48 hour in working days. The Reverse Pick up facility is available on limited pincodes.
- If you choose to self-ship your product(s), you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped product(s), we recommend you to do it through a reliable local courier service.
- Note: We do not have a exchange/replacement policy. You can return the product, and use the GymOk wallet refund received against the returned product to place a new order as per your convenience.
- The amount credited on return will be based on the price of the product at the time of purchase. Any change in the product price thereafter will not be considered.